All support requests will be addressed in a timely manner. Priority will be given to paid subscribers, especially those in the Premium tier.
Starter plan has no dedicated support.
Tier 1 - Basic
Support channel - Discord community ❔ask-maxint
Response time - Varies
Tier 2 - Standard
Support channel - Live chat ❔ask-maxint
Response time - Within 48 hours
Chat availability - Monday-Friday, 9 AM - 6 PM HST
Tier 3 - Premium
Support channel - Live chat ❔ask-maxint
Response time - Within 24 hours
Chat availability - Monday-Friday, 9 AM - 6 PM HST